Our product · SaaS for U.S. moving companies

Best Movers CRM

One operating system for a moving company — from the first call to the final payment.

Our own product. LaboratoryX designed and built all of it — the brand, the web CRM for the office, the Foreman app for the crew, the customer payment page and the marketing website.

+40%

Average booking increase within 60 days

Saved for the dispatcher every morning

1 day

To go live, no IT team needed

One operating system for a moving company — from the first call to the final payment.

The Challenge

Every move is held together by three people — the owner, the dispatcher and the foreman. Before Best Movers, each of them ran the day from their own phone calls, spreadsheets and paper notes. Leads went cold, crews were sorted by phone every morning, and the field learned about changes at the customer's door.

Owner

"We're losing leads because no one follows up fast enough."

Dispatcher

"I'm on the phone all morning sorting crews."

Foreman

"I find out about changes when I'm already at the door."

Before

Leads slip through the cracks
The day is built by phone
The field runs on paper

With Best Movers CRM

Every request lands with an owner and a next step.
One board for every truck and every crew.
A crew app that asks for proof.

Goals

We set out to replace the phone, the spreadsheet and the paper with one system every role trusts — without adding work to anyone's day.

Every lead answered

Every request lands with an owner and a next step, so no call goes cold.

One board for the day

Every truck and every crew planned in one place instead of by phone.

Proof from the field

The crew app asks for photos, checks and signatures before the job moves on.

Paid before the truck leaves

A payment link the customer opens on the spot — card, bank or wallet.

Our Solution

One system, four surfaces — a website for the market, a web CRM for the office, a payment page for the customer and an app for the crew. Designed, built and shipped by LaboratoryX.

Core Platform

Lead management, dispatch & scheduling

Requests & Leads
Dispatcher
Schedule
Reports & Analytics

Operations

Field crew, payments & storage

Foreman App
Payments
Storage & Billing
Payroll & Salary

Communication & Security

SMS, calls & team access control

SMS & Email Automation
Dialing (VoIP)
Security & Access

UX/UI Approach

A dispatcher looks at this screen eight hours a day. So the interface is dense but calm: what matters is visible without opening anything, context never disappears, and the field is asked for proof instead of promises.

One card, two depths

Closed: time, total, balance owed. Open: pickup, delivery, customer, notes.

Context that stays

The same header and status bar on every tab of a lead.

Proof from the field

The truck check needs a photo. Damage has to be marked.

Find by anything

Search by ID, customer or phone. Five date filters. Columns you choose.

Key Features

Four places where the product earns its keep every day — the dispatch board, the lead list, the payment flow after the move and the app in the crew's hands.

01 · Dispatch

Every truck and every crew on a single board

Design note

Assignment

Jobs are dragged from the unassigned column straight onto a truck. Each card keeps the time, the total and the balance still owed in view — nothing has to be opened to make the call.

02 · Leads & Schedule

Less clutter, more control over the day

Design note

Navigation

One list for every lead, searchable by ID, customer or phone and filtered by five kinds of dates. Each lead opens into a page that keeps the customer header on every tab.

Design note

One Schedule

Sales, dispatchers and management share the same calendar. Each day has time slots with job limits, and a locked day takes no new bookings.

03 · Payments & Office

Everything after the move in one flow

Design note

Payments

The customer opens a payment page from a link and pays by card, bank, Apple Pay or Google Pay. Storage billing, payroll and reports sit one step behind the job.